JavaScript seems to be disabled in your browser. Postcode restrictions apply, see below. Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Visit one of our island-wide post offices and send your return. screen-shot-2017-02-17-at-2-05- . up to 5 - 8 business days. This is a 3D Secure payment option that some banks use. All about that new? You will receive an email confirmation for tracking and proof of return! Download the app for an extra 23% off plus up to 70% off everything. Unfortunately, we are currently unable to process exchanges. //