dels is Easily The worst restaurant ive Ever Eaten At in pittsburgh. Reported as permanently closed. Food was being served in an organized manner considering the entire restaurant was seated at once (every servers worst nightmare!). Once we happened to be there for the buffet special and I thought it was great. Thank you, Pittsburghsteve. Follow City Works for Exciting Specials & Events Answers to Questions We Get Asked A Lot Dont see yours? I wonder why people leave their family businesses to their children without training them and educating them before the hand-over. How could I criticize a Pittsburgh staple? I hope that the new Marianne sticks. And then Dels. Creating a sense of anxiety and pressure only increases mistakes. As for West Penn, Ive seen the list of closeouts grow with respect to lunches and appointment protocols institutionalized among WPAHS offices, though not nearly as strict as some UPMC practices. They had run out of a few things and despite being there 45 minutes (and the place was relatively full) they made no effort to replenish. I never intended to be commenting back and forth on this blog, but I felt compelled to respond to you since I have seen the employee abuse, even as a casual diner. I have not eaten at Dels since the early 1990s. NEVER AGAIN! Those with spam links, offensive language or of an offensive nature will not be published. Although your work as a food critic is important, it is also important to encourage the history and upkeep of local restaurants. Best cake I ever tasted. 42min. I will also say that the restaurant is now up for sale with a million dollar asking price. Robert Irvine would be extremely busy. It wasnt good. I would like to leave you with a phrase I learned years ago (Im 62 yrs. Desserts there are not made in house, but bought from an outside vendor. An employee said they buy them from A. I know Robert hates carpeting as I have come to agree. You forgot to add just kidding after Piccolo Forno. I am extremely insulted by your sweeping generalizations about the younger generation and its work ethic. Get browser notifications for breaking news, live events, and exclusive reporting. I heard they went back to their old ways and back to the old menu. I remember thinking, this is the same Dels??. I will not be going back there again. More room for me to invite more friends! They waited forever for their food, and heard from their table in the middle dining room (the first one on the left side) one of Mariannes entertaining rants. Although the appetizer was flavorful, it was difficult to cut into shareable pieces. The episode aired last fall. If any of you really read restaurant reviews & watch those shows, you can clearly see that 99% of all the problems written about & behind the scenes like in Restaurant Stakeout are all SERVER related. As the Owner of Dels Restaurant, I have taken on more then I can handle, trying to deal with 65 plus employees and their personal lives which has affected my life and my business to extremes. Just no one has the time to go out and battle them all. i have been in this business since the early 80`s .wish you well but sounds like your still in denying who really is responsible for the problems with your place. It had to be one of the worst restuarants ever. Petite desserts & breads were fresh! Bruschetta came next. My but arent we picky! DINING. Restaurant: Impossible is coming to Pittsburgh and is looking for volunteers to assist with painting, construction, remodeling, cleaning, decorating, etc. Skilled contractors are always an added bonus! The volunteer schedule is as follows: Volunteering is a great way to meet people in your community, while contributing to a good cause! Our Caesar salads arrived first. Dels was Catering in excess of Thousands of dollars of food per week for 18 years(food couldnt be too bad if they kept coming back) Then UPMC stopped ALL OUTSIDE FOOD VENDORS & they now have to use UPMC FOOD ONLY. I got so sick after their brunch (and I barely ate anything) that I considered suing them. One 40-year-old divorce recalls having an affair with Lorant when the latter was in his eighties. Shes in the wrong business. Shes not a bad person at heart just lacks basic social skills. We had dinner there tonight and when we had asked for the chicken Parmesan, our waiter asked if we had watched Restaurant Impossible. Literally. Additionally, I have been run out of some departments even WITH scheduled appointments when the wrong doctor showed up. You took absolutely no responsibility for what your familys restaurant has become. He also works with Michael on costing his menu by visiting a local restaurant to learn about their prices. My father took myself and boyfriend to your restaurant for our birthday dinner at the beginning of October. WebBest Restaurants in Monroe, LA - Catahoulas, Waterfront Grill, Delta Biscuit Company, Cotton, The Fat Pelican, Parish Restaurant & Bar, Warehouse No. Please enter valid email address to continue. Most people who dine out want a good meal in a pleasant environment and are perfectly willing to pay for itthey dont want bad food and bad service, even for free. In all honesty, myself included and she claimed to like me. Respectfully, the bottom line is that the older lady who is part-owner really needs to do something else. Let someone else manage the business who knows what they are doingeven partnering with the Culinary Institute, and using students would be a better choice. Im not sure if the desserts were made in house, but a few easy-to-make signature desserts would really perk up the menu. A Tuscan Shrimp and a Eggplant Parmesan. Reminder to writers and diners: this is food, not rocket science. Well I was shocked that this place was still in business, the decor was terrible, the wait staff was medicore at best, and the food lacked flavor. Our server was a huge man who was so on I was looking for the hidden camera. Ive managed young employees for two decades. Its a free country & the 1st amendment states our Freedom of Speech, and the Internet has provided a new era of finger pointing, good and bad. We cant wait, my mouth is already watering for their lasagna. Interesting that no one has noted that Lidia visited Dels las summer as part of her touring of Little Italys in America. Which makes me wonder if the owners just wanted a makeover and a pick-up in business before selling. When you hire a person to work, you expect that person to work. I found this article when I googled it. The show featuring Robert Irvine and his team are looking for individuals to help with the transformation of a restaurant in the area. All comments are the opinion of the commenter and do not represent the opinions of the website owner. ALL Italians are like that, by far is the worse), an employer should never insult a customer or employee with explicit language, at any time. 4.5 1,227. At the time, when my then fiance & I were dating, Dels was the slightly fancy place you took a date, or took the extended family for a birthday or other occasion. Then St Francis Hospital closed & the same with West Penn & the economy took a HARD HIT. Then the karaoke started at the bar(not a big karaoke fan) but we did migrate to that area. She should keep an ownership position but leave, we are witnessing her committing slow-motion suicide with her intransigence. We had dinner there tonight and when we had asked for the chicken parmesan, our waiter asked if we had watched Restaurant Impossible. As with the marsala, the sauce lacked richness, color, and depth of flavor. Maryanne was a bit harsh to her staff but I think that was just worry and stress. Im sorry, we dont have tiramisu, she shot back. @Karen-I was there the week before R.I. & on the Grand re-opening! She has little business acumen and working with the public is WAY out of her realm. Wards Cheesecakes. Prices are reasonable for two. Chef, I was one of the folks waiting outside to see the taping but got tired of waiting. Im not a liar though. Hope to see you in 2012! As a business owner trying to attract new clientele how can you make a statement like this? 3: Thursday, March 10: 11 a.m.-6 p.m. The dressing was authentic, and tasted of anchovy, Worchester sauce, and parmesan cheese. Her screaming outbursts and loud foul mouthed retorts are totally inappropriate and should never, under any circumstance, be witnessed or heard by the eating public. Thanks for the input- your blog is amazing that cakeI want some right now! If all of you people that have eaten there had such a problem, why didnt you speak up then and deal with the issue and the past servers, why did you stay? Since I watch Restaurant Impossible all the time, I was shocked that the restaurant seemed to look very much like I had remembered it an average Italian restaurant, including the food. old) Praise in Public, Criticize in Private. While we liked the new decor, as was hoping for a great experience, we ware disappointed. When the check came, they charged for only one meal, and the pizza theyd order to go was not on the slip. The pizza was always great and still is and they make some really good sandwiches so if I go there it is usually for lunch. Plain and simple. battered & ready to go. Ask ANYONE in Bloomfield about Scarianne, theyll tell you. But I do have to wonder what changed since Robert left! Thank you Jesus that none of you are appointed by God to judge on judgement day, This is like the poison pen of years gone by. But I have to admit the food back then was quite good. I had intentions of trying Dels again after this makeover but if folks affiliated with the restaurant are going to call me a liar and continue to attack former employees on a food blog, then perhaps I will forego my visit based on principle. Most troubling was the gravy that was served on top of the dish. Because you suck. Next trip in, Im going to make it for dinner & will be back with my thoughts then. The appetizers and specials are good. This includes cheapo weddings at 2 star hotels. If this were the case every establishment with young employees would need rescued. Previous episode - Italian Village Robert plans to redistribute some of the daily tasks that Michael does to be able to lighten his load. In fairness, Ive seen Marianne be very sweet and giving to her friends, and to random customers (during a rare happy mood). Your email address will not be published. 3.82/5 (80 Votes) Author: Henry Montgomery. The seating was overly crowded. Your food has never been good, but it will be your poisonous, hateful, statements that will close the doors of Dels. One should not type the way one speaks, it tells who you are. I had the veal marsales. Everyones fault but her own. Being professional means you handle things appropriately behind the scenes not in front of wait staff or customers. Your not worth the time you took to learn cuisine. Piccolo Forno is AMAZING! I dont know but it seems strange to me. There are 2 sides to every story, as the old saying goes. It is a fact that the quality and work ethics of our newer generation has declined in every industry!!! Then, When will restaurant impossible return? The article got a lot of attention from loyal Dels diners. I had fettuccini alfredo that was ok at best and I thought it was very under seasoned. We never encountered any screaming from the management, or any repremanding of the staff. Id love to root for the institution that is Dels, at least in theory, but I just dont know if I can walk back into that restaurant with the same person in the kitchen who was adding ice from the ice machine to cooked sauce. PITTSBURGH (KDKA) -- A Food Network TV show overhauled a local restaurant. Practically anyone who grew up in Pittsburgh, knows about Dels and I am sure most of them (myself included) would love to see it prosper, but people have to be honest about the food and service. So quit being an internet bully and stop bashing Dels. Good luck to you too, And TT, your does not mean you are, thats youre. Sometimes it was downright awful. Sounds like you had a unhappy server who lied to you. One of the oddest design choices was the baby-blue paint that adorned the walls. I wasnt told specifically what I would be doing, but that didnt matter; this was Food Network after all! In fact I was just there this evening Jan 29, 2012, with my girlfriend and as always we had a wonderful meal. And, to be honest, the chips were quite good, and I recognized I was paying for the salsa bar, which was *excellent*. Eventually, I received a call from the Food Network show. I wouldnt know how I would get a position like this if I had a poor work ethic. Miserable, fearful employees are not motivated employees. Next episode - Gusanoz Mexican Restaurant. Most of this whole series of rants is immature and self-serving. These include a couple flavors of ice cream (there is nearly always Spumoni), a refrigerated cannoli mix that the servers squeeze from a bag into store-bought cannoli shells when ordered, and a couple of different types of cakes and pies. I dont consider myself a foodie, but I feel like I know when Im eating a flavorful, well-executed dish and Dels just has never done that for me. Long live Dels! Veal Marsala. No other breakfast options so I just had garlic bread. Selected as one of Pittsburgh's 50 finest in 2012. Jeff, you dont really have any business commenting on what people in Pittsburgh know or dont know with the atrocious grammar you used. Join The Conversation On The KDKA Facebook Page. The host of the show moved among the crowd when necessary directing the guests to lower their voices when needed. I usually dont order meatballs in restaurants because they dont live up to my standards, but I will eat Dels. I watched the show last night. As a lover of the Food Network and of Chef Irvine, I cant wait to taste the difference. Spare me. Delivery Pickup. And I dont care what excuse you use (shes not rude shes loud and Italian. Enjoy! Camille has worked in the restaurant business for all of her life and has been a manager for more than 10 years. I visited your restaurant in the last 6 weeks, completely unaware of its reputation or recent makeover. Dels is NOT authentic Italian food. That is if you want to be taken seriously.. Can Robert save Marianne from herself and the restaurant from its imminent closing? I will be spending my hard earned money at other fine establishments in the area. 200 Shiloh St, Pittsburgh, PA 15211 (412) 918-1647 Visit Website The Wild Hare, featuring carrot-infused rum. But in the same breath he suggested the countrys woes had somehow been impossible to foresee. Lets just say, Im sad to see that we visited post-makeover! He was impossibly romantic, she told me. Will the citizens of Bloomfield, a small Pittsburgh neighborhood steeped in rich Italian history, embrace a new, contemporary Dels? So I made my way for lunch today & found it quite cozy cool. I never understood why people liked Dels so much. Like anyone who eats somewhere over and over you get sentimental about the food so I have gone back now and again. The room where the brunch was held smelled like a wet rag left out for days and the food tasted similarly. The rant included a berating of their waitress who took an order for gnocci, not knowing that the kitchen was out. The sauce also did not have the color like the one Chef Robert made, so I assume they went back to their old sauce as well. As for the unhappy employee, I absolutely believe what that commenter said. Ive never eaten here but I loved the show and the owners and staff appeared to be genuinely happy to be helped. Our waitress returned to our table, and we placed our dessert order. Two months earlier, Colorados early season trip to Arizona had gone awry. Include your preferred time, full name, email address, cell phone number and your skill sets. Just watched Restaurant Impossible love the new lookbest of luck to the owners. Chef Robert Irvine kicks off Season 3 of Restaurant: Impossible at Moss' Prime Rib and Spaghetti House, in Elyria, Ohio, in what may be the most intense show to date. West Penn makes the Reps pay a yearly fee to bring in outside food, they never stopped letting in food., some Reps choose not to pay the fee. You will NEVER see me in your restaurant, and I will be certain to share your tasteless and tactless views of younger people with everyone in my social circle. It didnt seem fresh and/or authentic. Required fields are marked *. Of course there are, but I and my company want no part of that; its our customers policy, not ours, but it is one well respect and abide by. Added the place to our mobile check in and we all agreed to return next month and do it all again! And maybe tiramisu is one of the desserts bought by the outside vendor. I had tried the sauce and all I tasted was tomato, again under seasoned. The petite desserts were obviously from a freezer, probably from Sams club (I know, ive bought them for parties). And I have to say, THAT is where my money is: the grand, storefront windows allow in a lot of light, good sandwiches, and I really like Dels pizza. if You Really like working there, You should Think About replying to All of The craigslist Posts that Former Employees of the Restaurant have Made telling people Not to Support the restaurant! That alone says something isnt right. This also applies to the catering side of the business, they are making a loss on each job. Are you kidding me with that statement?! On a related note: It was West Penn that never allowed outside caterers. And I hope you learned to stop reusing uneaten bread!! Thanks- Im looking forward to seeing it to! I was raised in a blue collar house where my dad worked late hours and crazy shifts in the steel mills. 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